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- Tasks: Lead a team, support managers, and drive sales in a dynamic retail environment.
- Company: Your Co-op, committed to diversity and inclusivity.
- Benefits: Flexible shifts, competitive pay, and opportunities for personal growth.
- Why this job: Make a real difference in customer experiences while developing your leadership skills.
- Qualifications: Customer-focused, enthusiastic, and great at communication.
- Other info: Join a supportive team where your authentic self is valued.
The predicted salary is between 24000 - 36000 £ per year.
About the role: Being a Team Leader with Your Co-op is more than operating tills and stacking shelves. You’ll be responsible for providing support to managers, coaching and coordinating the work of the team as well as driving them to increase sales and attain store targets. We strive to be there when our customers need us most and to help us achieve this, your shift pattern may include evenings and weekends.
Some of your key responsibilities as a Team Leader would include:
- Going the extra mile to ensure customers have a fantastic store experience
- Motivating and supporting the team by leading from the front
- Having a sound understanding of our products and offering guidance to our customers
- Taking ownership of customer complaints and dealing with them professionally
Who are we looking for?
Our ideal candidate will be:
- Customer focused and deliver excellent store experiences
- Naturally able to listen, interact and communicate with customers and team members
- Enthusiastic and resilient to support your colleagues during demanding times
- Confident with a friendly and approachable nature
At Your Coop, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, don’t worry!
Team Leader employer: The Midcounties Co-operative
Contact Detail:
The Midcounties Co-operative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Your Co-op's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing fantastic store experiences, think of examples from your past where you've gone the extra mile for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership skills! Even if you haven't been a formal leader before, think about times when you've motivated or supported your peers. Highlight these experiences to demonstrate your potential as a Team Leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Your Co-op!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you go the extra mile to create fantastic experiences for customers, so share specific examples that demonstrate this.
Demonstrate Leadership Skills: As a Team Leader, you'll be motivating and supporting your team. Use your application to showcase any previous leadership or coaching experiences. We love to see how you've led from the front in past roles!
Be Authentic: At StudySmarter, we value authenticity. Don’t hesitate to let your personality shine through in your application. If you’re excited about the role, show us why you’re the perfect fit, even if your experience isn’t a perfect match.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at The Midcounties Co-operative
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Leader at Your Co-op really entails. Familiarise yourself with their values and how they prioritise customer experience. This will help you demonstrate your enthusiasm and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've motivated and supported a team in the past. Think about times when you led by example or helped resolve conflicts. This will highlight your ability to drive sales and support your colleagues during busy periods.
✨Prepare for Customer Scenarios
Since customer service is key, think about potential customer complaints you might face and how you would handle them. Practising these scenarios can help you articulate your problem-solving skills and show that you can maintain professionalism under pressure.
✨Emphasise Your Communication Skills
As a Team Leader, you'll need to interact with both customers and team members effectively. Be prepared to discuss how you listen and communicate with others. Sharing examples of how you've built rapport with customers or resolved team issues will demonstrate your friendly and approachable nature.
