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- Tasks: Deliver amazing customer experiences and ensure a welcoming store environment.
- Company: Your Co-op, committed to diversity and inclusion.
- Benefits: Flexible shifts, friendly team, and opportunities for growth.
- Why this job: Join a supportive team and make a real difference in customers' lives.
- Qualifications: Customer-focused attitude and great communication skills.
- Other info: Perfect for those looking to gain experience in a dynamic retail environment.
The predicted salary is between 13000 - 16000 £ per year.
About the role:
Being a Customer Service Assistant with Your Co-op is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends.
Some of your key responsibilities as a Customer Service Assistant would include:
- Going the extra mile to ensure customers have a fantastic store experience
- Providing customers with a speedy and convenient checkout process
- Replenishing stock to ensure customers can purchase our wide variety of products
- Ensuring the store is welcoming and presentable at all times
Who are we looking for?
Our ideal candidate will be:
- Customer focused and deliver excellent store experiences
- Naturally able to listen, interact and communicate with customers and team members
- Enthusiastic and resilient to support your colleagues during demanding times
- Confident with a friendly and approachable nature
At Your Coop, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work.
Customer Service Assistant in Sheffield employer: The Midcounties Co-operative
Contact Detail:
The Midcounties Co-operative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Your Co-op. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you went the extra mile for someone or handled a tricky situation. Be ready to share these stories during your interview to demonstrate your customer-focused attitude.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look presentable and professional. A smart appearance shows that you take the opportunity seriously and are ready to represent Your Co-op well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Customer Service Assistant position.
We think you need these skills to ace Customer Service Assistant in Sheffield
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you go the extra mile for customers, so share any relevant experiences that showcase your ability to create fantastic store experiences.
Be Yourself: At StudySmarter, we value authenticity! Don’t hesitate to let your personality shine through in your written application. If you’re enthusiastic and approachable, make sure that comes across in your words.
Tailor Your Application: Take a moment to read through the job description and align your application with it. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Midcounties Co-operative
✨Know the Company
Before your interview, take some time to research Your Co-op. Understand their values, mission, and what makes them unique in the customer service space. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you went the extra mile for a customer or resolved a challenging situation. Highlighting these moments will demonstrate your customer-focused mindset and ability to deliver excellent store experiences.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Respond thoughtfully and engage with the interviewer by asking clarifying questions if needed. This shows that you value communication and are keen to understand their needs.
✨Be Yourself
Your Co-op values authenticity, so don’t be afraid to let your personality shine through. Be friendly and approachable in your responses, and share your enthusiasm for the role. This will help you connect with the interviewer and leave a lasting impression.
