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- Tasks: Lead a team to deliver amazing customer experiences and drive sales.
- Company: Your Co-op, a diverse and inclusive workplace.
- Benefits: Flexible shifts, supportive environment, and opportunities for growth.
- Why this job: Make a real impact by motivating your team and enhancing customer satisfaction.
- Qualifications: Customer-focused, enthusiastic, and great at communication.
- Other info: Join us and be your authentic self while developing your leadership skills.
The predicted salary is between 24000 - 36000 £ per year.
About the role: Being a Team Leader with Your Co-op is more than operating tills and stacking shelves. You’ll be responsible for providing support to managers, coaching and coordinating the work of the team as well as driving them to increase sales and attain store targets. We strive to be there when our customers need us most and to help us achieve this, your shift pattern may include evenings and weekends.
Some of your key responsibilities as a Team Leader would include:
- Going the extra mile to ensure customers have a fantastic store experience
- Motivating and supporting the team by leading from the front
- Having a sound understanding of our products and offering guidance to our customers
- Taking ownership of customer complaints and dealing with them professionally
Who are we looking for?
Our ideal candidate will be:
- Customer focused and deliver excellent store experiences
- Naturally able to listen, interact and communicate with customers and team members
- Enthusiastic and resilient to support your colleagues during demanding times
- Confident with a friendly and approachable nature
At Your Coop, we are dedicated to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work, so if you’re excited about this role but your past experience doesn’t align perfectly with the job description, don’t worry!
Team Leader in Bicester employer: The Midcounties Co-operative
Contact Detail:
The Midcounties Co-operative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Bicester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Your Co-op's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing fantastic store experiences, think of examples from your past where you've gone the extra mile for customers. Be ready to share these during your interview!
✨Tip Number 3
Show off your leadership qualities! Even if you haven't been a formal leader before, think about times when you've motivated or supported others. Highlight these experiences to demonstrate your potential as a Team Leader.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and can help keep you top of mind for the hiring team.
We think you need these skills to ace Team Leader in Bicester
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone the extra mile for customers in the past, so share specific examples that demonstrate your commitment to providing fantastic store experiences.
Lead with Enthusiasm: As a Team Leader, your ability to motivate and support your team is key. In your written application, let us know about times when you've successfully led a team or supported colleagues during busy periods. Your enthusiasm will shine through!
Communicate Clearly: Effective communication is crucial for this role. When writing your application, be clear and concise. Use friendly language that reflects your approachable nature, and don’t hesitate to show your personality – we love authenticity!
Embrace Diversity: At Your Co-op, we value diversity and inclusion. If your experience doesn’t perfectly match the job description, that’s okay! In your application, feel free to mention how your unique background can contribute to our team and enhance our workplace culture.
How to prepare for a job interview at The Midcounties Co-operative
✨Know the Company Inside Out
Before your interview, take some time to research Your Co-op. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to motivate and support your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can drive sales and enhance customer experiences through effective leadership.
✨Prepare for Customer Scenarios
Expect questions about handling customer complaints or difficult situations. Think of specific instances where you've turned a negative experience into a positive one. This will demonstrate your problem-solving skills and customer focus, which are crucial for this role.
✨Be Yourself and Stay Positive
Your Co-op values authenticity and inclusivity, so don’t be afraid to let your personality shine through. Approach the interview with enthusiasm and confidence, and remember to smile! A friendly and approachable nature will resonate well with the interviewers.
