At a Glance
- Tasks: Deliver friendly service, assist customers, and ensure a smooth checkout experience.
- Company: Join Michaels, the leading creative destination in North America.
- Benefits: Enjoy health insurance, paid time off, tuition assistance, and employee discounts.
- Other info: Flexible hours including nights and weekends; great for students!
- Why this job: Fuel your creativity while gaining valuable retail experience in a fun environment.
- Qualifications: Retail or customer service experience preferred; must be 16 or older.
Store – ROCHESTER, MNDeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.* Help customers shop, locate products, and provide them with solutions* Provide a fast and friendly checkout experience; execute cash handling to standards* Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments* Educate customers on the Voice of Customer (VOC) survey* Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)* Participate in the truck unload, stocking, and planogram (POGs) processes* Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store* Perform Store In Stock Optimization (SISO) and AD set duties as assigned* Support shrink and safety programs* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards* Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members* Cross trained in Custom Framing selling and production**Other duties as assigned****Preferred Knowledge/Skills/Abilities****Preferred Type of experience the job requires*** Retail and/or customer service experience preferred**Physical Requirements****Work Environment*** Ability to remain standing for long periods of time* Ability to move throughout the store* Regular bending, lifting, carrying, reaching, and stretching* Lifting heavy boxes and accessing high shelves by ladder or similar equipment* If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.**Michaels requires all team members in this role to be at least sixteen (16) years or older.At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity**. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, **Michaels is the best place for all things creative.** For more information, please visitAt Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit .**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all** **c****ustomers** **to create, innovate and be better together.***Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).*At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity**. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit . #J-18808-Ljbffr
Seasonal Retail Part time Service Team Member employer: The Michael's Companies
Contact Detail:
The Michael's Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Retail Part time Service Team Member
✨Tip Number 1
Get to know the store! Familiarise yourself with the layout and products. This way, when you chat with customers, you can help them find what they need quickly and easily.
✨Tip Number 2
Practice your customer service skills. Smile, be friendly, and engage with customers. Remember, a positive attitude goes a long way in making their shopping experience enjoyable!
✨Tip Number 3
Don’t shy away from talking about the Rewards program and Private Label Credit Cards. Brush up on the benefits so you can confidently encourage customers to sign up.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing enthusiastic candidates who are eager to join our team and fuel the joy of creativity.
We think you need these skills to ace Seasonal Retail Part time Service Team Member
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous customer service experience. We want to see how you’ve engaged with customers and provided solutions in the past!
Be Friendly and Approachable: Use a warm and friendly tone in your application. Remember, we’re all about delivering fast and friendly service, so let that shine through in your writing!
Mention Your Team Spirit: We love team players! Share examples of how you’ve worked well with others in previous roles. This shows us you can contribute positively to our store environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with us at Michaels.
How to prepare for a job interview at The Michael's Companies
✨Know the Brand
Before your interview, take some time to research Michaels and its mission to fuel creativity. Familiarise yourself with their products and services, especially the Rewards program and Private Label Credit Cards. This will show your genuine interest in the company and help you answer questions more effectively.
✨Customer Service Scenarios
Prepare for situational questions by thinking of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This is crucial for a role that focuses on delivering friendly service.
✨Practice Cash Handling Skills
Since the role involves executing cash handling to standards, it’s a good idea to brush up on your cash register skills. If you have previous experience, think about specific instances where you ensured accuracy and efficiency during transactions. If not, consider practicing basic cash handling scenarios.
✨Show Your Team Spirit
Michaels values teamwork and a positive attitude. During the interview, highlight your ability to work well with others and share examples of how you've contributed to a team environment. Emphasising your commitment to the organisation’s vision and values will resonate well with the interviewers.