Store Environment Team Member in Birmingham

Store Environment Team Member in Birmingham

Birmingham Part-Time 10 - 12 £ / hour (est.) No home office possible
The Michael's Companies

At a Glance

  • Tasks: Keep our store sparkling clean and assist customers with a friendly smile.
  • Company: Join Michaels, the ultimate destination for creativity and celebration.
  • Benefits: Enjoy flexible hours, employee discounts, and health benefits.
  • Why this job: Be part of a fun team that values creativity and customer service.
  • Qualifications: No experience needed, just a positive attitude and willingness to learn.
  • Other info: Great opportunity for high school and college students to gain work experience.

The predicted salary is between 10 - 12 £ per hour.

Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they’re looking for.

  • Collects and disposes of trash following approved procedures.
  • Dust and damp mops floors following approved procedures.
  • Moves equipment and products for proper cleaning and places products back in correct placement.
  • Cleans assigned areas with the use of assigned materials and equipment.
  • May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
  • Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
  • Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
  • Seeks out areas requiring cleaning; takes initiative to complete the task.
  • Completes all tasks assigned by supervisor.
  • Performs tasks in accordance with all federal, state and county guidelines.
  • Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
  • Project a positive image and serve as a role model for other Team Members.

Other duties as assigned may include:

  • Provide a fast and friendly check out experience; execute cash handling to standards.
  • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in the truck un-load, stocking, and planogram (POGs) processes.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.

Preferred Knowledge/Skills/Abilities

  • Retail and/or cleaning experience preferred.

Physical Requirements

  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
  • If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
  • Use of standard commercial cleaners and chemicals from cleaning supplies.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

We put people first. We do the right thing. We’re always improving our craft. We hold ourselves accountable. We’re better together.

Store Environment Team Member in Birmingham employer: The Michael's Companies

At Michaels, we pride ourselves on being an exceptional employer, offering a supportive work culture that values creativity and teamwork. Our Birmingham location provides part-time Team Members with comprehensive benefits, including health insurance, paid time off, and generous employee discounts, all while fostering opportunities for personal and professional growth in a vibrant retail environment. Join us to be part of a company that puts people first and encourages innovation and collaboration.
The Michael's Companies

Contact Detail:

The Michael's Companies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Environment Team Member in Birmingham

✨Tip Number 1

Get to know the store! Before your interview, pop in and familiarise yourself with the layout and products. This shows initiative and helps you chat confidently about how you can contribute to maintaining that high standard of cleanliness and customer service.

✨Tip Number 2

Practice your people skills! As a Store Environment Team Member, you'll be interacting with customers and team members regularly. Role-play common scenarios with a friend to boost your confidence in providing friendly service and handling any tricky situations.

✨Tip Number 3

Show off your cleaning prowess! Be ready to discuss your previous experience with cleaning or retail. If you've got examples of how you've maintained a tidy space or helped customers find what they need, share those stories during your chat.

✨Tip Number 4

Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you're keen on joining our team at Michaels, where we value creativity and teamwork!

We think you need these skills to ace Store Environment Team Member in Birmingham

Customer Service
Cleaning Procedures
Attention to Detail
Initiative
Teamwork
Cash Handling
Retail Experience
Physical Stamina
Compliance with Safety Standards
Communication Skills
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about maintaining a clean and welcoming store environment. A little enthusiasm can go a long way!

Tailor Your Application: Make sure to customise your application to highlight relevant experience, especially in retail or cleaning. We want to see how your skills align with our needs, so don’t be shy about showcasing your past roles!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Store Environment Team Member position.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at The Michael's Companies

✨Know the Store Inside Out

Before your interview, take some time to familiarise yourself with the store layout and the products offered. This will help you answer questions about how you can assist customers in finding what they need and show that you're genuinely interested in the role.

✨Show Your Cleaning Know-How

Since the role involves maintaining cleanliness, be prepared to discuss your experience with cleaning procedures. Mention any specific techniques or products you’ve used in previous jobs, and express your understanding of the importance of a clean environment for both customers and staff.

✨Demonstrate Customer Service Skills

Customer service is key in this role. Think of examples from your past experiences where you provided excellent service, especially in challenging situations. Highlight your ability to remain positive and respectful, as this aligns with the company’s values.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture is a good fit for you.

Store Environment Team Member in Birmingham
The Michael's Companies
Location: Birmingham

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