At a Glance
- Tasks: Deliver friendly customer service and assist customers in finding products.
- Company: Join Michaels, the leading destination for creativity and celebration.
- Benefits: Enjoy health insurance, paid time off, tuition assistance, and employee discounts.
- Other info: Flexible part-time hours with opportunities for growth in a supportive environment.
- Why this job: Be part of a creative team and help customers celebrate their creativity.
- Qualifications: Retail or customer service experience preferred; must be 16 or older.
The predicted salary is between 10 - 13 € per hour.
Locations: Birmingham-1632 Gadsden Hwy
Time type: Part time
Posted on: Posted Today
Job requisition id: R00300420
Store - BIRM-TRUSSVILLE, AL
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
Preferred Knowledge/Skills/Abilities
- Retail and/or customer service experience preferred
Physical Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
We put people first
We do the right thing
We’re always improving our craft
We hold ourselves accountable
We’re better together
sales team associate in Birmingham employer: The Michael's Companies
At Michaels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and teamwork. Our Birmingham location provides part-time sales team associates with comprehensive benefits, including health insurance, paid time off, and generous employee discounts, all while fostering an environment that encourages personal growth and development. Join us to be part of a community that values inclusivity and supports your journey in the retail industry.
StudySmarter Expert Advice🤫
We think this is how you could land sales team associate in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Michaels. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their creative community.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about your past experiences and how they relate to the role of a Sales Team Associate. We want to hear your stories!
✨Tip Number 3
Dress the part! While Michaels is all about creativity, showing up in smart casual attire can make a great first impression. It shows that you respect the opportunity and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a nice touch that reflects our commitment to being better together!
We think you need these skills to ace sales team associate in Birmingham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to customise your application for the Sales Team Associate role. Highlight any relevant retail or customer service experience you have, and connect it to the responsibilities mentioned in the job description. This shows us you’re serious about the position!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at The Michael's Companies
✨Know the Company
Before your interview, take some time to research Michaels. Understand their mission, values, and what they stand for. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a sales team associate, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved customer issues. Be ready to discuss how you can contribute to creating a friendly and efficient shopping experience.
✨Practice Common Interview Questions
Think about common interview questions related to retail and customer service. Questions like 'How would you handle a difficult customer?' or 'What does teamwork mean to you?' are likely to come up. Practising your responses will help you feel more confident during the interview.
✨Dress the Part
Even though it's a retail position, first impressions matter! Dress smartly and appropriately for the interview. Aim for a neat and professional look that reflects the brand's image, showing that you understand the importance of presentation in retail.
