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- Tasks: Create custom framing solutions and build relationships with customers.
- Company: Join Michaels, the leading destination for creativity and celebration.
- Benefits: Enjoy health insurance, paid time off, tuition assistance, and employee discounts.
- Other info: Dynamic retail environment with opportunities for personal growth.
- Why this job: Fuel your creativity while helping others celebrate their art.
- Qualifications: Basic computer skills and measuring abilities; retail experience preferred.
The predicted salary is between 10 - 12 £ per hour.
Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.
Major Activities- Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards.
- Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
- Deliver sales and production results.
- Complete framing orders with a high degree of quality and on time.
- Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment.
- Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
- Follow Standard Operating Procedures (SOPs) and Company programs.
- Support shrink and safety programs.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
- Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
- Operate cash register and execute cash handling to standards.
- Acknowledge customers, help locate product and provide solutions.
- Assist with Omni channel processes.
- Basic computer skills and basic measuring skills.
- Ability to operate the framing equipment and glass cutter.
- Retail experience.
- Experience selling products and/or services to customers.
- Regular bending, lifting, carrying, reaching and stretching.
- Ability to move throughout the store.
- Ability to remain standing for long periods of time.
- Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
- If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Framer-2 in Birmingham employer: The Michael's Companies
Contact Detail:
The Michael's Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Framer-2 in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Michaels. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the Framer-2 role is all about building relationships with customers, think of examples from your past experiences where you've gone above and beyond to help someone. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! Even though it's a retail job, looking polished can make a great first impression. Choose an outfit that reflects the creative vibe of Michaels while still being professional. You want to show that you take this opportunity seriously!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Michaels careers page. This way, you’ll be sure it gets into the right hands, and you can keep an eye on any updates regarding your application status.
We think you need these skills to ace Framer-2 in Birmingham
Some tips for your application 🫡
Show Your Creativity: When you're filling out your application, let your creative side shine! Use the opportunity to showcase how you can bring a unique touch to our framing solutions. We love seeing applicants who think outside the box!
Tailor Your Experience: Make sure to highlight any retail or customer service experience you have. We want to see how your past roles have prepared you for building relationships with customers and delivering top-notch service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Framer-2 position. Plus, it’s super easy to navigate!
How to prepare for a job interview at The Michael's Companies
✨Know Your Framing Basics
Brush up on your basic measuring skills and how to operate framing equipment. Being able to discuss these skills confidently will show that you're ready to jump in and start creating custom framing solutions.
✨Showcase Your Customer Service Skills
Prepare examples of how you've built relationships with customers in the past. Highlighting your ability to provide friendly service and help customers find what they need will resonate well with the interviewers.
✨Understand the Company Culture
Familiarise yourself with Michaels' values and mission. Be ready to discuss how you can contribute to their vision of creativity and celebration, and how you embody their commitment to teamwork and improvement.
✨Ask Thoughtful Questions
Prepare a few questions about the role and the team you'll be working with. This shows your genuine interest in the position and helps you gauge if it's the right fit for you as well.