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- Tasks: Deliver friendly customer service and assist customers in finding products.
- Company: Join Michaels, the leading destination for creativity and celebration.
- Benefits: Enjoy health insurance, paid time off, tuition assistance, and employee discounts.
- Why this job: Be part of a creative team and help customers celebrate their passions.
- Qualifications: Retail or customer service experience preferred; must be 16 or older.
- Other info: Flexible hours including nights and weekends; great for students!
The predicted salary is between 10 - 13 £ per hour.
Locations: Bedford-161 Damascus Rd
Time type: Part time
Posted on: Posted Today
Job requisition id: R00302900
Store - BEDFORD, NS
Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience; execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires: Retail and/or customer service experience preferred
Physical Requirements
Work Environment:
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment
- If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
- We put people first
- We do the right thing
- We’re always improving our craft
- We hold ourselves accountable
- We’re better together
Service Team Member Part Time in Bedford employer: The Michael's Companies
Contact Detail:
The Michael's Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Team Member Part Time in Bedford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Michaels. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their creative community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering friendly service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It doesn’t have to be overly formal, but looking neat and tidy shows that you care about the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Service Team Member Part Time in Bedford
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application: Make sure to read the job description carefully and highlight your relevant experience. If you've got retail or customer service experience, shout about it! We love seeing how your skills match what we're looking for.
Keep It Clear and Concise: While we want to know all about you, it's important to keep your application clear and to the point. Use bullet points where possible and avoid long paragraphs. This helps us quickly see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures that your application goes straight to us. Plus, you’ll get to explore more about what we do and our amazing team culture!
How to prepare for a job interview at The Michael's Companies
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Service Team Member. Familiarise yourself with tasks like customer service, cash handling, and stock management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering friendly customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure a positive shopping experience.
✨Engage with the Company Values
Michaels values creativity, teamwork, and accountability. During the interview, relate your personal values to theirs. Share how you can contribute to their mission of fueling joy and creativity, and demonstrate your commitment to being a positive team member.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
