At a Glance
- Tasks: Manage daily operations, ensuring quality and efficiency in patient care delivery.
- Company: Join MetroHealth, a leader in redefining community health and well-being.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Make a real difference in patient experiences and community health initiatives.
- Qualifications: Nursing or operational leadership experience required; strong communication skills essential.
The predicted salary is between 50000 - 60000 £ per year.
Location: BEDFORD HEALTH CENTER
Biweekly Hours: 80.00
Shift: Monday-Friday, 7/8am-4/5p
The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.
Summary
Manages daily operations of assigned site(s), ensuring quality, cost-effective, and efficient workflows, and processes between the clinical and operational disciplines, resulting in a positive patient experience. Plans, coordinates, and evaluates, in conjunction with other stakeholders, all site staff. Responsible for the staffing for patient care delivery in the ambulatory clinics, including management of work assignments, overtime, budget and ratio targets through assigned staff, float requests and flexible scheduling. Accountable for implementation and sustaining operations of current and new initiatives that impact the growth and development of site and service lines. Assists with enforcing Joint Commission and regulatory standards at site(s). Ensures staff are aware and comply with MetroHealth patient care practices, clinical quality initiatives, and human resources policies. Implements Ambulatory site operations initiatives, standards, and professional development for all personnel under their direction. Serve as a role model, and an on-site resource person for patient or practice concerns. Works collaboratively with service line and support staff on deployment, onboarding and in identifying opportunities for new or revised programs to ensure access, service line growth as well as an effective, high quality, skilled and motivated workforce. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.
Qualifications Required:
- Possesses education and experience in Nursing or Operational leadership as demonstrated by one of the following:
- A. All Nurses: Graduate of an accredited school of professional nursing with a Bachelor of Science in Nursing. Current registered nurse licensure in the State of Ohio. Two years recent management, leadership, or staffing experience in an inpatient or outpatient setting. Specialty Certification
- B. Other Disciplines: Bachelor’s Degree in a Healthcare related field. Four years combined progressively responsible clinical and management experience in an ambulatory or inpatient setting. Current AHA certification(s) relevant to clinical practice area or obtain within 6 months of hire.
Excellent interpersonal skills along with experience in working with multi-disciplinary groups. Demonstrated proficiency with Microsoft Office Suite. Excellent critical thinking and analytical aptitude. Demonstrates strong interpersonal, verbal/written communication and delegation and problem-solving skills.
Contact Details:
The MetroHealth System (Cleveland, OH) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Manager Ambulatory Site Operations- Bedford
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We think you need these skills to ace Manager Ambulatory Site Operations- Bedford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at The MetroHealth System (Cleveland, OH).
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at The MetroHealth System (Cleveland, OH).
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to The MetroHealth System (Cleveland, OH). Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at The MetroHealth System (Cleveland, OH). This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at The MetroHealth System (Cleveland, OH)
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research The MetroHealth System (Cleveland, OH)’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
