The Director of Clinical Services leads clinical care at Hospice at Home West Cumbria and sits on the Senior Leadership Team. The post oversees home nursing, Support at Home, family and bereavement support and lymphoedema services, including strategy, clinical governance and the clinical budget. The holder also acts as the organisation's CQC Registered Manager, leading multidisciplinary teams in palliative and end of life care. A degree-level clinical or healthcare management qualification is essential.
What the job involves
- Develop the strategic plan for clinical services and lead new service development while maintaining quality
- Act as CQC Registered Manager, leading inspection activity and ensuring regulatory standards are met
- Provide oversight, assurance, auditing and reporting for all clinical activity
- Ensure clinical policies comply with legislation and regulation, and manage incidents effectively
- Review strategic and operational risk registers and alert the board to emerging risks
- Prepare reports on clinical performance to inform Committee and Board decisions
- Lead workforce strategy, including recruitment, retention, succession planning and organisational development
- Provide visible, values-led leadership across multidisciplinary teams and support team leaders and Heads of service
- Build relationships with stakeholders and commissioners and ensure commissioned services meet grant and SLA standards
- Set, manage and monitor the budget for clinical services
- Act as data controller and Caldicott Guardian for clinical services, ensuring GDPR compliance and fit-for-purpose clinical systems
- Contribute to corporate leadership and business planning as a member of the Senior Management Team
What’s required
Qualifications
- Degree-level education or equivalent professional qualification in a clinical or healthcare management discipline
- Evidence of continued professional development relevant to the role
Experience
- Using service-user needs and involvement to deliver effective service improvements
- Working with multidisciplinary teams at varying levels of seniority
- Developing and implementing strategic and operational plans
- Building, managing and developing key external relationships
- Bringing innovative thinking and fresh ideas to an organisation or its services
- Managing and maintaining budgets
Skills & knowledge
- Up to date knowledge of relevant clinical legislation and guidance
- Exceptionally persuasive written and oral communication
- Clear, concise report writing for Board, committees and management teams
- Diplomatic handling of challenging situations, working under pressure and meeting deadlines
- Excellent leadership and team-building skills
- Flexibility to support new ways of working during change
Other
- Willingness to travel and attend meetings and training as required
Nice to have
- Level 5 or above management qualification (CMI, ILM or equivalent)
- Demonstrable clinical competence and expertise in palliative care
- Significant, relevant achievement at management level in a comparable organisation
What’s offered
- Flexible working
- Transfer of NHS pension where applicable
- Wellbeing package for staff
- Generous holiday entitlement
- Professional development and support
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Contact Details:
The Methodist Church in Britain Recruitment Team
