A temporary reception post at Hope Valley College for the rest of the academic year, covering the school's reception and administrative support. The work centres on being the first point of contact for visitors, callers and enquiries, and on first aid and medication from the student medical room, which sits at reception. The post is a job share with the current postholder, covering 22.5 hours across three term-time days, including Mondays. Visa sponsorship is not available.
What the job involves
- First point of contact for enquiries by post, email and telephone
- Professional reception service for internal and external visitors, including sign-in and sign-out and keeping appointments on time
- Operate the switchboard and resolve or redirect caller problems, liaising with staff
- Assist staff and students with reception queries, resolving or redirecting them
- Provide first aid to students, staff and visitors and administer medication
- Maintain school diaries, calendars and room bookings
- Keep the reception, medical room and entrance area clean, tidy and attractive
- Keep reception display boards and leaflet stocks up to date
- Administer outgoing post and stop deliveries being left in reception for long periods
- Organise and train student receptionists with the pastoral teams
- Administer the PFI helpdesk system and logged requests, including chasing updates (PFI schools only)
What’s required
Skills & knowledge
- High level of customer service
- Effective communication with parents, students and staff
- Initiative and organisation
- Multi-tasking in a busy work environment
Other
- Patient and compassionate
- Willing to take on the first aid and medication task
What’s offered
- Full training provided for the first aid and medication task
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Contact Details:
The Methodist Church in Britain Recruitment Team
