Registered Manager for Suffolk Lodge, a residential care home run by Optalis, the adult social care delivery partner of Wokingham Borough Council and the Royal Borough of Windsor & Maidenhead. The post leads the home's quality, compliance, budget and workforce, aiming for a CQC rating of Good or above. The home offers residential and dementia care for up to 37 older people, plus eight step-down beds for hospital discharge. Applicants need a Level 5 leadership qualification and five years' management experience in a CQC-regulated residential service.
What the job involves
- Lead the home to maintain and improve CQC standards, aiming for a Good or better rating
- Lead, develop and supervise the workforce, including recruitment, training, supervision and appraisal
- Manage the budget to meet revenue and income targets
- Oversee resident assessments, admissions and quality of care delivery
- Ensure governance, safeguarding and quality assurance systems are in place and incidents are recorded promptly
- Meet all regulatory and statutory requirements, including statutory notifications
- Seek referrals and manage relationships with referrers, families, commissioners and Optalis staff
- Lead health and safety, including risk assessments and safety of equipment and environment
- Develop the annual business and contingency plans for the home
- Oversee hospitality services and the activity programme
- Lead on the Access, iAuditor, iTrent and Agresso systems, including monthly payroll and invoice payments
- Work flexibly with a visible presence across seven days, including the centralised registered managers on-call rota
What’s required
Qualifications
- Level 5 leadership and management qualification (ILM 5 or equivalent)
Registration & licences
- CQC registered manager registration
Experience
- Five years' management experience in a residential CQC-regulated care service
- Experience of leading and developing teams
Skills & knowledge
- Strong understanding of CQC regulations, safeguarding and quality governance
- Excellent communication and relationship-building skills
- Strong leadership and management skills
- Commitment to person-centred care and continuous improvement
- Competence with electronic systems including Microsoft Office
Checks & eligibility
- Enhanced DBS check with barred list (role exempt from the Rehabilitation of Offenders Act 1974)
- Right to work in the UK
Nice to have
- CQC registered manager experience
- Dementia care qualification
- Experience of working with people living with dementia
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Contact Details:
The Methodist Church in Britain Recruitment Team
