A permanent administration officer post in Halton Borough Council's Children's Social Care service, supporting the Family Hubs that serve local families. The role centres on front-line reception work, including greeting families and visiting professionals, booking appointments, rooms and meetings, and handling purchase orders, invoices and petty cash. It is a 20-hour post across Wednesday afternoon and Thursday and Friday days, and it needs GCSE Maths and English and IT skills.
What the job involves
- Be the first point of contact for parents, children, carers and visiting professionals, keeping a warm and inclusive environment
- Co-ordinate and schedule appointments, room bookings, training courses and multi-agency meetings
- Process purchase orders, handle invoice receipts, manage petty cash and reconcile credit or account statements
- Monitor building maintenance, report hazards and help ensure premises meet health, safety and security standards
- Support the smooth and effective running of the Hubs through high-quality administrative support and consistent processes
What’s required
Qualifications
- GCSE Maths and English
Skills & knowledge
- Experience using IT systems, including all Microsoft packages
Nice to have
- Experience working in a busy reception setting
- Experience supporting local families
- Excellent customer service skills
- Excellent communication skills
What’s offered
- Annual leave from 34 days including bank holidays, increasing with long service
- Option to buy four additional unpaid days for the Annual Christmas Closedown
- Membership of the defined benefit Local Government Pension Scheme with generous employer contributions
- Life cover of three times salary via the Local Government Pension Scheme
- Investment in personal development
- Free car parking at HBC sites
- Employee benefits platform with discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme
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Contact Details:
The Methodist Church in Britain Recruitment Team
