This PCN Governance and Compliance Officer post sits within Dorking Healthcare's GP Federation, supporting its GP practices and primary care networks. The role centres on helping practices meet governance standards, including CQC inspection readiness, and on writing policies, running audits and checking compliance. The work is site-based with regular travel across Federation sites, and it links the PCN team with DHC's wider governance team. Visa sponsorship is not offered, so applicants need existing right to work for the whole employment.
What the job involves
- Advise practices and DHC on governance and compliance, and support CQC preparation
- Produce policies, SOPs and governance documents, including common templates practices can adopt, and support record keeping
- Review compliance across practices and DHC, including health and safety, fire, mandatory training, prescription controls, emergency drugs, risk, PAT testing, infection prevention and legionella testing
- Define current governance processes and see agreed changes through to delivery
- Support the delivery and maintenance of clinical governance software
- Support incident investigations, complaints handling and the recording of compliments
- Help complete annual DSP toolkit returns and ensure GDPR requirements are met, working with the Data Protection Officer on data sharing agreements, DPIAs and privacy notices
- Track staff mandatory eLearning and clinicians' compliance paperwork
- Deliver a continuous clinical and non-clinical audit programme with clinicians
- Keep CQC registration up to date and audit performance against CQC standards
- Liaise between PCNs and the wider governance team on where requirements differ
- Support DHC with subject access requests
What’s required
Qualifications
- Degree or equivalent
Experience
- Knowledge of healthcare governance, gained through experience or training
- Evidence of continuing professional development
- Understanding of the background to and aims of current healthcare policy
- Experience of identifying and interpreting national policy and advising on its implementation
Skills & knowledge
- Working knowledge of Microsoft Office, including Copilot
- Presentation skills to represent the service to the CQC
- Ability to prioritise own workload
- Ability to negotiate with stakeholders on sensitive and difficult issues
- Ability to analyse complex situations and develop a range of options
- Ability to use initiative, make recommendations and work to tight timescales
Checks & eligibility
- Satisfactory standard DBS check
- Right to work in the UK for the duration of employment
Other
- Ability to plan over short, medium and long-term timeframes and adjust plans and resources
- Ability and willingness to travel across Federation sites
Nice to have
- Understanding of the background to and aims of current healthcare policy
What’s offered
- Competitive salary
- NHS pension scheme membership
- 27 days' annual leave plus bank holidays, increasing with length of service
- Employee Assistance Programme
- Opportunities for training, development and career progression
- Free on-site parking at some sites, subject to availability
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Contact Details:
The Methodist Church in Britain Recruitment Team
