Two Financial Assessments & Benefits Officer posts in the team at North Somerset Council that works out how much people pay towards their care, alongside Adult Social Care. The work centres on means-tested assessments, applying charges under the Care Act Charging Regulations and managing the Deferred Payment Scheme. It is a mobile, field-based role with 0-1 office days a week, home visits when needed and a 37-hour week. Own transport and a valid driving licence are essential, and sponsorship is not available.
What the job involves
- Carry out means-tested financial assessments to set what people contribute towards their care, within existing procedures and the Care Act Charging Regulations
- Complete financial assessments promptly and accurately
- Ensure charges are applied fairly and in line with national legislation and local policy
- Resolve routine technical and process problems and queries, escalating complex ones
- Meet service users or representatives in their homes, hospital or another suitable location when needed, or process user-submitted assessments, with all paperwork completed in full
- Help service users and representatives understand their financial responsibilities
- Signpost service users to benefits or support they may need or be entitled to
- Manage the Deferred Payment Scheme
What’s required
Qualifications
- NVQ level 2 literacy and numeracy or equivalent
Skills & knowledge
- Good communication skills
- Good numerical skills with attention to detail
- Ability to work as part of a busy team and independently
- Ability to manage own caseload and work to targets and deadlines
Checks & eligibility
- Enhanced DBS check, as the role is exempt under the Rehabilitation of Offenders Act (Exceptions) Order 1975
- Valid driving licence with own transport, or a suitable alternative means of travel
- Full permission to work in the UK, as sponsorship is not offered
Nice to have
- NVQ level 3 or 4, or equivalent, in a relevant area
- Knowledge of benefits, pensions and financial products
- Awareness and understanding of disabilities and mental health and their impact on daily lifeAbility to present evidence and information clearly and confidently in a variety of formats
What’s offered
- Competitive salary and benefits
- Flexible working arrangements
- Local Government Pension
- Opportunities for professional development
- Staff groups for carers, disabled staff, LGBTQ+ staff, REACH and young staff
- Option to buy up to 10 additional days of annual leave each year
- In-house Wellbeing Team
- Salary sacrifice Cycle to Work and electric vehicle schemes
#J-18808-Ljbffr
Contact Details:
The Methodist Church in Britain Recruitment Team
