Ward Clerk post on the specialist wards at Brooklands Hospital, run by Coventry and Warwickshire Partnership Trust for people with learning disabilities and/or autism. Front-of-house reception and ward admin, including scanning documents and keeping patient records accurate and up to date. It suits someone who can juggle changing priorities on a busy, fast-paced ward while greeting visitors calmly and helping to keep a safe environment. Previous applicants are asked not to apply.
What the job involves
- Greet visitors and professionals in a calm, respectful way
- Carry out front-of-house reception duties
- Handle ward admin and support daily operations
- Manage multiple tasks and respond to changing priorities
- Help create a safe, supportive environment for patients with learning disabilities and/or autism
- Scan and upload documents and data accurately and promptly
- Help keep records accurate and up to date
What’s required
Qualifications
- Good general education (eg GCSE English and Maths A-C)
Experience
- Experience of using Microsoft Office packages such as Word, Excel and Outlook
Skills & knowledge
- Good written and verbal communication and customer care skills, showing sympathy and compassion
- Standard keyboard and IT skills
- Understanding of confidentiality and applying it in daily practice
- Attention to detail where work is regularly interrupted
- Ability to deal with stressful situations and sensitive issues
Other
- Working effectively and flexibly as part of a team to meet service needs
Nice to have
- QCF Customer Service Level 2
- QCF Business Administration Level 2
What’s offered
- Annual leave starting at 27 days plus 8 bank holidays, rising to 33 days plus 8
- Generous pension scheme
- Childcare vouchers
- Health and wellbeing offers, including reimbursed eyesight checks
- Employee assistance programme (counselling, financial and legal support)
- Online learning and qualification development programmes
- Coaching support
- Success awards, including long service vouchers
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Contact Details:
The Methodist Church in Britain Recruitment Team
