Ward clerk post at Cygnet Newham House, a 20-bed neuropsychiatric unit providing rehabilitation for women with acquired brain injuries. The work centres on ward administration: keeping case notes and paperwork filed and audited, keeping care plans and reports current, and supporting clinical staff. It is a full-time role of 40 hours a week, suited to someone with hospital administration experience who can handle sensitive patient information and work under pressure.
What the job involves
- Assist clinical staff in ward administration
- Ensure accurate recording and circulation of information
- File all patient case notes and carry out regular audits to keep paperwork up to date
- Complete all ward filing in line with Cygnet policies
- Answer the telephone, cover reception and carry out other administrative duties as required
- Ensure reports are submitted on time and care plans are accurate and up to date
- Liaise with medical secretaries to ensure timely submission of reports
What’s required
Experience
- Experience of administration in a fast-paced hospital environment
Skills & knowledge
- Organised and diligent, able to follow processes and procedures strictly
- Knowledge of mental health and patient confidentiality issues
- Skilled at inputting, pulling and analysing data in Microsoft Excel
- Proficient in Microsoft Word, PowerPoint and similar
- Excellent verbal and written communication and strong interpersonal skills
- Able to solve problems quickly and work under pressure without compromising quality
Checks & eligibility
- Enhanced DBS check
What’s offered
- Pension scheme
- Strong career progression opportunities
- Expert supervision and support
- Excellent professional development
- Cycle to work scheme
- Employee discounts on shopping, travel and leisure
- Healthcare and financial benefits
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Contact Details:
The Methodist Church in Britain Recruitment Team