Ward Clerk

Ward clerk post at Cygnet Newham House, a 20-bed neuropsychiatric unit providing rehabilitation for women with acquired brain injuries. The work centres on ward administration: keeping case notes and paperwork filed and audited, keeping care plans and reports current, and supporting clinical staff. It is a full-time role of 40 hours a week, suited to someone with hospital administration experience who can handle sensitive patient information and work under pressure.

What the job involves

  • Assist clinical staff in ward administration
  • Ensure accurate recording and circulation of information
  • File all patient case notes and carry out regular audits to keep paperwork up to date
  • Complete all ward filing in line with Cygnet policies
  • Answer the telephone, cover reception and carry out other administrative duties as required
  • Ensure reports are submitted on time and care plans are accurate and up to date
  • Liaise with medical secretaries to ensure timely submission of reports

What’s required

Experience

  • Experience of administration in a fast-paced hospital environment

Skills & knowledge

  • Organised and diligent, able to follow processes and procedures strictly
  • Knowledge of mental health and patient confidentiality issues
  • Skilled at inputting, pulling and analysing data in Microsoft Excel
  • Proficient in Microsoft Word, PowerPoint and similar
  • Excellent verbal and written communication and strong interpersonal skills
  • Able to solve problems quickly and work under pressure without compromising quality

Checks & eligibility

  • Enhanced DBS check

What’s offered

  • Pension scheme
  • Strong career progression opportunities
  • Expert supervision and support
  • Excellent professional development
  • Cycle to work scheme
  • Employee discounts on shopping, travel and leisure
  • Healthcare and financial benefits

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Contact Details:

The Methodist Church in Britain Recruitment Team