Quality Assurance Inspector in Walton-on-Thames

Quality Assurance Inspector in Walton-on-Thames

Walton-on-Thames Full-Time On-site
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This inspector post sits within PA Housing's repairs service, checking that repairs, damp and mould works, and disrepair jobs are finished to standard. The core of the role is post-inspection and technical audit of contractor work, reviewing claims and invoices for accuracy, and pushing through remedial action on poor workmanship. It is hybrid, with two to three office days a week once settled, plus an out-of-hours call-out rota. Candidates need a DBS check and a full UK driving licence with access to a car.

What the job involves

  • Carry out post-inspections and technical audits of completed repairs, damp and mould works, disrepair works, voids and planned maintenance
  • Review repair orders and completion records to confirm work is recorded correctly and supported by evidence
  • Assess workmanship against specifications, schedules of rates, policies and compliance requirements
  • Identify poor workmanship, repeat failures and remedial work, and make sure actions are followed through
  • Review contractor claims, invoices, variations and additional works to check costs are accurate and supported
  • Use performance and commercial data to spot trends, recurring issues, unnecessary spend and improvement opportunities
  • Work with contractors, surveyors and operational teams to address quality concerns and improve service delivery
  • Maintain accurate audit records and provide evidence-based reporting on contractor performance, compliance and improvement

Experience

  • Experience in responsive repairs or maintenance services
  • Experience reviewing work orders, contractor claims, completion records and supporting documents

Skills & knowledge

  • Sound technical knowledge of building maintenance and housing repairs
  • Good understanding of schedules of rates, repair coding, variations and cost validation
  • Understanding of compliance, including health and safety, asbestos management, auditing and contractor controls
  • Strong attention to detail and analytical skills
  • Confidence to challenge information or workmanship below the required standard
  • Organised, able to manage competing priorities, and confident communicating with contractors, colleagues and stakeholders

Checks & eligibility

  • DBS check (standard or enhanced)
  • Full UK driving licence and access to a car

Other

  • Willingness to join the out-of-hours call-out rota

Nice to have

  • Experience in social housing or a similar environment

What’s offered

  • High street discount schemes
  • Health cash plans
  • 26 days' annual leave, rising to 29 after three years, with the option to buy more
  • Flexible bank holidays, taken when suits you
  • Car leasing scheme
  • Hybrid working, with two to three office days a week once settled
  • Optional nine-day fortnight scheme

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Contact Details:

The Methodist Church in Britain Recruitment Team