Two permanent full-time enforcement posts within the Regulatory Services team at the London Borough of Waltham Forest, covering trading standards and consumer protection. The work centres on investigating breaches of consumer law, advising colleagues and stakeholders on legislation, and monitoring compliance, with a mix of office work and site visits. Occasional evening and weekend working is expected. Sponsorship is not offered, so candidates must already hold permission to work in the UK.
What the job involves
- Investigate suspected trading standards violations and consumer protection issues
- Give specialist advice to colleagues and stakeholders on trading standards legislation and enforcement
- Monitor and enforce compliance with trading standards regulations
- Work with team members, other regulatory services colleagues and external stakeholders to resolve cases and complete project work
- Carry out office-based work and site visits as part of investigations
- Work flexible hours, including occasional evenings and weekends
Qualifications
- One of TSPC/D, DCATS, DTS/DCA, or a BSc in Consumer Protection
- Passed the Regulatory Compliance Officer Apprenticeship or Level 6 Apprenticeship
- Appropriate professional qualification in trading standards or a related field
Registration & licences
- Continued professional body registration
Skills & knowledge
- Comprehensive understanding of trading standards legislation and enforcement practice
- Excellent verbal and written communication
- Strong organisation and attention to detail
- Ability to work independently and manage pressure
- Willingness to work flexible times, including evenings and weekends
Checks & eligibility
- Satisfactory employment references and CIFAS identity checks
- Satisfactory declaration of interest
- Satisfactory DBS check under safer recruitment practice
- Suitable driving licence
- Fluent spoken English for public-facing work
- Existing UK work authorisation that does not need sponsorship
What’s offered
- £3,000 golden hello payment, subject to a minimum retention period
- Flexible working arrangements considered wherever possible
- Accredited as a Mayor of London Good Work Standard employer, covering fair pay, wellbeing, skills and progression
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Contact Details:
The Methodist Church in Britain Recruitment Team
