The Methodist Church in Britain is seeking a housing complaints officer to handle Stage 1 complaints within the Housing Ombudsmen’s Complaint Handling Code. The role involves working with contractors and colleagues to resolve issues within deadlines and to keep residents informed through clear, plain-English updates.
You will investigate complex disrepair and housing-related queries, liaise with councillors and MPs where needed, and ensure accessibility for vulnerable residents while maintaining
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Contact Details:
The Methodist Church in Britain Recruitment Team
