Document Management and Coding Administrator in Walsall

This full-time post sits in the administration team at Rushall Medical Centre and works compressed hours. It centres on handling incoming hospital letters, discharge summaries and test results, recording them in the EMIS clinical system and applying SNOMED coding. Duties also include routing documents to clinicians, keeping patient records filed and current, and supporting prescription and appointment work. Fit rests on GCSE English and Maths, strong computer skills and close attention to detail.

What the job involves

• Process incoming electronic and paper clinical correspondence, including hospital letters, discharge summaries, clinic reports, diagnostic results and other healthcare communications
• Review and accurately record relevant information in patient records on EMIS
• Apply SNOMED and administrative coding in line with practice policies and procedures
• Forward documents needing review, action or follow-up to the appropriate clinician, team or department
• Monitor workflow queues and ensure documents and actions are processed within agreed timescales
• Maintain filing and document management so patient records stay accurate, complete and up to date
• Assist with summarising patient records and extracting relevant clinical information where trained and required
• Communicate with patients, clinicians, colleagues and external providers face to face, by telephone or digitally
• Contribute to QOF and other contractual or quality improvement initiatives
• Provide administrative support across practice functions, including prescription administration, appointment management and patient enquiries

What’s required

Qualifications

• GCSE English and Maths at pass

Skills & knowledge

• Strong computer skills
• Clear written and verbal communication in English
• Solid organisational skills with attention to detail

Nice to have

• Experience in document management or administrative roles with a focus on coding or data analysis
• Background in IT or a related field, useful for understanding the technical systems used in document processing

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