This permanent front-line post sits in the Temporary Accommodation Team within Kingston Council's Community Housing Service, which supports vulnerable residents in interim and temporary accommodation. The work covers managing occupants, carrying out viewings and inspections, arranging tenancy sign-ups and move-outs, handling rent accounts, and keeping council-used properties safe and in repair. The role is full-time at 36 hours with hybrid working, and involves regular travel and site visits across Kingston and neighbouring boroughs. Visa sponsorship is not guaranteed for this role.
What the job involves
- Manage occupants of interim and temporary accommodation
- Carry out property viewings and inspections
- Ensure council-used accommodation is safe, clean and in good repair
- Arrange tenancy sign-ups, move-ins and check-outs
- Manage rent accounts
- Manage day-to-day placements
- Allocate accommodation in a way that minimises service delivery costs
- Work as part of the Temporary Accommodation Team on a varied workload
Experience
- Experience of working in a busy front-line housing service or similar, and/or technical experience
- Experience of partnership working and using influencing or negotiating skills to achieve outcomes
Skills & knowledge
- Highly organised, with an eye for detail and good interpersonal skills
- Communicating verbally and in writing with customers, advocates and external stakeholders
- Building relationships and working in partnership with internal and external agencies
- Working unsupervised, prioritising workloads, multi-tasking and meeting targets and deadlines
Other
- Travelling independently around Kingston and neighbouring boroughs
- Physically able to carry out site visits and property inspections
What’s offered
- 27 days annual leave plus bank holidays (25 to 32 days depending on grade), and three volunteering days a year
- Enhanced maternity, paternity, shared parental, adoption and dependants leave
- Hybrid and flexible working using Google Chromebooks
- Learning and development portal with a range of courses
- Local Government Pension Scheme
- Confidential health, wellbeing and counselling support
- Interest-free season ticket loans, bicycle loans, cycle to work scheme and electric vehicle leasing
- Discounts on local shops, restaurants, gyms and leisure centres
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Contact Details:
The Methodist Church in Britain Recruitment Team
