Team Leader - Meals on Wheels

Team Leader - Meals on Wheels

On-site
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Vertas is recruiting a Team Leader for its Meals at Home distribution service, which delivers meals to vulnerable people in the community. The role supervises daily operations, deploys pick-and-pack and driving staff, and keeps compliance and customer care standards high. It is a 35-hour, Monday to Friday post with a weekend on-call rota and emergency call-outs. Candidates need food hygiene and health and safety experience and a clean UK driving licence.

What the job involves

  • Plan and coordinate staff deployment for meal distribution rounds
  • Supervise pick-and-pack and driving teams, providing training, guidance and support
  • Monitor staff performance and keep records for audits and service reviews
  • Communicate with managers, suppliers and customers
  • Arrange maintenance of vehicles, plant and equipment and make sure compliance standards are met
  • Monitor vehicle hygiene and complete driving licence checks
  • Respond to emergency incidents and support drivers on delivery routes
  • Carry out risk assessments and take action to reduce risks
  • Take part in the weekend on-call rota and emergency call-outs
  • Support senior colleagues with wider service responsibilities as required

What’s required

Qualifications

  • NVQ Level 2 in Team Leading, or willingness to work towards it

Experience

  • Previous experience in a leadership or supervisory role
  • Experience of working to food hygiene and health and safety standards
  • Experience in food services, logistics, transport or customer-focused environments

Skills & knowledge

  • Strong organisational, leadership and time management skills
  • Good IT skills for record keeping and service monitoring
  • Excellent communication and people management skills
  • Ability to work independently and as part of a team
  • Flexible and adaptable approach to meeting service needs

Checks & eligibility

  • Clean UK driving licence
  • Right to work in the UK
  • Enhanced DBS check, with cautions and convictions declared
  • Satisfactory references and verified qualifications
  • Occupational health and medical clearance

Other

  • Proactive and reliable attitude
  • Willingness to undertake further training as required

What’s offered

  • Opportunities for training and development
  • Career progression opportunities
  • Supportive working environment

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Contact Details:

The Methodist Church in Britain Recruitment Team