Learning Mentor -Transitions and Flexible Education in Taunton

The Learning Mentor sits in the Transitions and Flexible Education team within Somerset Council's Virtual School, a permanent 37-hour post. The work centres on children and young people in Key Stage 2 and 3 who cannot attend school, tracking attendance and progress, arranging education packages and supporting transitions. The role is frontline and caseload-based, involving travel across the county and attendance at EHCP reviews and TAC or TAF meetings. Sponsorship is not offered, so candidates must already have the right to work in the UK.

What the job involves

• Work with education settings, families and professionals to improve attendance, engagement and outcomes for Key Stage 2 and 3 pupils
• Ensure Section 19 duties are met for children and young people who cannot attend school
• Monitor, record and track attendance, progress and outcomes on council systems, reporting risks and concerns
• Support transitions into education settings and remove barriers to learning
• Set up and oversee education packages
• Attend, chair and contribute to EHCP annual reviews, TAC and TAF meetings, with clear reports on progress and next steps
• Offer advice and guidance through specialist call-backs
• Manage key information and maintain communication with families, professionals and education settings
• Support education providers to meet the educational needs of young people
• Contribute to projects and initiatives that improve education outcomes
• Work in line with statutory guidance and council policy, including safeguarding, health and safety, equality and inclusion
• Take part in team meetings, training and administrative activity

What’s required

Qualifications

• NVQ Level 4/5 or equivalent
• English and Maths qualifications

Experience

• Experience in education or a related setting

Skills & knowledge

• Understanding of the challenges faced by vulnerable learners in Key Stage 2 and 3
• Effective communication and accurate, confidential management of information
• Highly organised, able to prioritise a varied workload under pressure
• Building strong working relationships with colleagues, professionals and families
• Championing inclusion and equal access to learning

Checks & eligibility

• Right to work in the UK without sponsorship

What’s offered

• 28 days annual leave plus bank holidays, with the option to purchase additional leave
• Local Government Pension Scheme
• Flexible and hybrid working where service needs allow
• Health and wellbeing support, including confidential employee assistance services
• Paid volunteering opportunities

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