Business change role supporting the change management team on the ICT transformation programme, alongside the project manager and stakeholders across a single corporate service shared by Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust. The work centres on mapping current working practices, proposing future ways of working, identifying benefits and getting staff to adopt new processes and systems. It is a temporary 12-month role at 37.5 hours a week, and staff may be based at either organisation and need to travel between sites.
What the job involves
- Support the Change Manager and project manager in delivering change activities and work plans for ICT transformation projects
- Identify and deliver benefits to achieve organisational objectives
- Review and capture current working practices, then propose and implement future ways of working
- Identify emergent benefits when working through current processes with service leads
- Support the change team and service leads to embed process changes and meet project plans and timelines
- Communicate change aims and new processes, systems and technology to affected users
- Assure staff of the importance of the clinical system and communicate project aims to stakeholders
- Motivate staff and gain co-operation around change and procedures through negotiation and persuasion
- Facilitate meetings and workshops using techniques such as process mapping and benefits identification
- Report risks and issues to the Change Manager and project team
- Attend meetings to give clear project updates
- Provide and receive complex and contentious information
What’s required
Qualifications
- Degree or equivalent experience
- GCSE grade C or above in English and Maths
- Understanding of operational, administrative and clinical processes gained in a clinical or operational management role
Experience
- Exceptional written and verbal communication skills
- Excellent active listening skills
- Able to work effectively at all levels of an organisation
- Team player who collaborates with and through others
Skills & knowledge
- Clear articulation of messages to varied audiences
- Building and maintaining strong relationships
- Influencing others towards a common vision or goal
- Flexibility and adaptability in ambiguous situations
- Forward-looking, holistic approach with organised planning of strategy and tactics
- Problem solving and root cause identification
Nice to have
- Change management certification or designation
- Understanding of how people go through change and the change process
- Knowledge of change management principles, methodologies and tools
- Familiarity with project management approaches, tools and project lifecycle phases
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Contact Details:
The Methodist Church in Britain Recruitment Team
