This Support Worker post sits on the palliative and end of life care phone line at Cornwall Partnership NHS Foundation Trust. The role supports clinical care under registered professionals' direction, and the post holder works rotations across the 24/7 telephone response service, helping callers and referrers reach the right service. The work is closely linked to admission avoidance, with a focus on keeping patients safe at home. Fit depends on an NVQ 3 in Direct Care, or working towards it, and recent clinical experience in a healthcare setting.
What the job involves
- Assist in delivering clinical care planned and assessed by registered health care professionals
- Carry out care and other duties under indirect supervision of a registered health care professional
- Support day-to-day care for all patients in the clinical area, respecting individual needs, wishes, rights and beliefs
- Contribute to resource management within the clinical area
- Work rotations within the 24/7 palliative and end of life telephone response service, alongside admission avoidance services to maintain patient safety
- Collect referral information and, with clinical team support, direct callers and referrers to the correct service
What’s required
Qualifications
- NVQ 3 in Direct Care, or working towards
Experience
- Previous clinical experience in a healthcare setting
- Knowledge and experience of clinical skills such as venepuncture, aseptic non-touch technique and basic observations
Skills & knowledge
- Ability to competently organise and carry out a designated workload within the scope of previous training
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Contact Details:
The Methodist Church in Britain Recruitment Team
