Bank receptionist post with Practice Plus Group, covering its Surrey out-of-hours service. The work is preparing and opening the centre for patients, doctors and nurses, then greeting and registering patients, handling calls and bookings, and keeping accurate records. It is shift-based, covering weekday nights and round-the-clock weekend cover, with sessions chosen to suit availability. Offers are subject to satisfactory references and a DBS check.
What the job involves
- Prepare and open the centre for patients, doctors and nurses arriving
- Ensure patients are seen in a professional manner under Practice Plus Group guidelines
- Greet patients and register them efficiently
- Manage telephone enquiries, bookings and patient queries
- Support clinical teams by coordinating patient flow
- Handle data entry and maintain accurate records
- Keep the reception area calm, tidy and professional
- Adapt quickly to changing demands during busy periods
Checks & eligibility
- DBS check
- Satisfactory references
Nice to have
- Previous experience in reception, customer service or admin, ideally in healthcare
- Clear communication and empathy in sensitive situations
- Focus and composure during busy or late hours
- Confident use of IT systems and multitasking under pressure
- Strong attention to detail and commitment to confidentiality
- Reliability, punctuality and enthusiasm for flexible working
What’s offered
- Choice of sessions to suit availability
- Flexibility to pick up bank shifts
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Contact Details:
The Methodist Church in Britain Recruitment Team
