This People Operations Lead post at King's Group Academies sits within the People Operations function, leading day-to-day HR service delivery across its 15 academies. The role manages and develops the People Operations team while acting as the operational contact for school leaders on recruitment, onboarding and contract changes. It suits an HR professional who can take ownership of new processes and improve how the service runs under the Head of People Operations. A relevant HR qualification, ideally CIPD Level 5 or equivalent experience, is expected, and visa sponsorship is not available.
What the job involves
- Lead day-to-day delivery of HR services across the 15 academies, supporting leaders, managers and colleagues through the employee lifecycle
- Lead and develop the People Operations team, managing workloads and supporting colleagues
- Ensure processes are delivered effectively and in line with Trust policies and procedures
- Act as the key operational contact for People matters across the academies
- Help schools with recruitment, onboarding, contractual changes and other employment processes
- Implement and embed new processes and improve service delivery across the Trust
- Resolve operational issues using professional judgement and escalates where needed
- Identify opportunities to improve how the team works
- Take responsibility for delivering plans effectively
- Build a responsive, efficient and scalable service that supports the Trust's People priorities
Qualifications
- Relevant HR qualification, ideally CIPD Level 5, or equivalent experience
Experience
- Leading or supervising colleagues
- Managing competing priorities and completing work accurately within agreed timescales
- Reviewing, developing or implementing HR processes
Skills & knowledge
- Strong understanding of operational HR and the employee lifecycle
- Excellent organisational skills and attention to detail
- Sound professional judgement and a practical, solutions-focused approach
- Strong communication and relationship-building skills
- Working with HR and recruitment systems and keeping accurate records
- Using data to monitor service delivery
Other
- Working independently, taking ownership and turning direction into action
- Commitment to safeguarding, equality, inclusion and continuous improvement
- Alignment with Trust values of Honesty, Faith and Courage
Nice to have
- Experience in education, a Multi Academy Trust or the public sector
- Knowledge of education sector terms and conditions
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Contact Details:
The Methodist Church in Britain Recruitment Team
