Portsdown Group Practice is seeking a Practice Contact Centre Lead to manage a busy team across six surgeries. You will plan staffing, monitor queues, and ensure timely Digital Access delivery, while using KPIs and patient feedback to raise standards.
The role requires open-ended right to work in the UK, no sponsorship, and willingness to work from 07:30 to 13:30 or 15:00 on weekdays within a fast-paced primary care setting.
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Contact Details:
The Methodist Church in Britain Recruitment Team
