Pathway Coordinator in Sunderland

Sunderland Full-Time On-site

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Pathway Coordinator post in the Community Treatment Team at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust, a permanent full-time Band 4 administrative role. The post holder runs the administrative function for a busy service, helping clinicians meet targets and clinical standards on time, monitoring performance and overseeing the wider administration team. It is on‑site only, with no remote working, and suits an existing NHS employee wanting to build pathway coordination skills. Fit depends on RiO experience, intermediate Excel and live minute‑taking.

What the job involves

Support the clinical team to meet targets and clinical standards in a timely manner
Run the administrative function for the Community Treatment Team
Monitor performance data and performance targets
Ensure the service runs efficiently and processes are followed
Gather and input patient data onto RiO
Oversee and monitor the work of the administration team to a high standard
Work alongside the leadership team
Organise and minute meetings, including live typing
Use Microsoft Excel daily at intermediate level

Qualifications

AOCR/RSA Level 3 in word/text processing or equivalent
General education to O-Level/GCSE or equivalent

Experience

Previous NHS administrative experience, including support to a large team
Inputting and maintaining patient data on RiO or similar electronic record systems
Data collection, analysis and performance monitoring
Prioritising a fluctuating workload
Developing and managing systems

Skills & knowledge

Working knowledge of Microsoft applications including email, and intermediate-level Excel
Knowledge of relevant clinical terminology
Knowledge of NHS procedures and policies
Good working knowledge of office procedures
Excellent verbal and written communication

Other