This 12-month temporary Business Change Analyst post sits in the change management team at Portsmouth Hospitals University NHS Trust, serving the OneEPR programme across four trusts. The work covers stakeholder mapping, change readiness, benefits tracking and reporting, and communications for each project. Staff may be based at either the Isle of Wight or Portsmouth site, with business travel between them. Applicants need substantial change management experience and a degree or equivalent experience.
What the job involves
- Lead delivery of change activities and work plans for OneEPR projects, improving existing processes toward strategic objectives
- Analyse data to produce reports and measure benefits affected by change
- Maintain the benefits realisation plan and log, and identify and deliver benefits within projects
- Map stakeholders and assess change readiness, identifying and managing anticipated resistance
- Deliver reports and updates at project meetings to give governance and assurance to programme and project boards
- Lead current and future state process mapping, including review and sign-off
- Produce a communications and engagement plan for each project, and set up communications resources, workshops and presentations
- Empower users to drive system optimisation and own change; support and coach service leads and operational managers
- Integrate change management activities into project plans
- Support stakeholders when clinical priorities conflict with project delivery
- Support development of the benefit management toolkit and deliver change awareness materials
- Deputise for the Programme Manager where required
Qualifications
- Degree-level qualification or equivalent experience
Experience
- Substantial change management experience
- Change management principles, methodologies and tools
- Project management approaches and the phases of the project lifecycle
- Large-scale organisational change experience
- Full understanding of operational, administrative and clinical processes, gained in a clinical or operational management role
Skills & knowledge
- Understanding of how people go through change and the change process
- Exceptional written and verbal communication, with excellent active listening
- Clear articulation of messages to varied audiences, and strong relationship-building
- Influencing others toward a common vision or goal
- Flexibility and resilience in ambiguous situations, with forward-looking, holistic thinking
- Organised planning of strategy and tactics, with problem-solving and root cause identification
Other
- Business acumen and understanding of organisational issues and challenges
- Team working, collaborating with and through others at all levels
Nice to have
- Change management certification or designation, ideally from a clinical environment
What’s offered
- On-site nursery
- Free access to the Beach Hut
- On-site Wellness Centre with gym and swimming pool
- Access to staff networks including LGBTQ, Race Equality and Disability
- Awards ceremonies recognising achievements
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Contact Details:
The Methodist Church in Britain Recruitment Team
