Business Support Officer - Central Locality in Sunderland

Business Support Officer - Central Locality in Sunderland

Sunderland Full-Time On-site
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This post sits within the Family Support and Safeguarding Central Locality Team in Children and Families Services at Portsmouth City Council. It gives administrative support to a team working directly with children and families, including minute-taking, data entry, enquiries and financial tasks. The role is initially office-based, five days a week, and handles safeguarding concerns and sensitive information. A detailed personal statement against the job profile is essential, along with the right to work in the UK.

What the job involves

  • Minute-taking for complex meetings, such as strategy meetings and group supervisions
  • Data entry into systems including MOSAIC
  • Handling service performance data
  • Managing post and document scanning
  • Responding to telephone enquiries, including safeguarding concerns
  • Booking services such as translators, accommodation and hire cars
  • Financial tasks: raising purchase orders and reconciling the purchase card
  • Word processing, spreadsheets and presentations
  • Supporting managers with reports, diary management and typing
  • Ensuring business continuity across the department

Experience

  • Experience in administrative roles

Skills & knowledge

  • Shorthand or minute-taking skills to take concise notes
  • Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams)
  • Excellent literacy and numeracy
  • Confident communicator
  • Knowledge of data protection and safeguarding
  • Maintaining confidentiality and handling sensitive information

Checks & eligibility

  • DBS check at Standard or Enhanced level before any offer
  • Right to work in the UK

Other

  • Customer focus with a commitment to high standards of service
  • Detail-oriented, organised and able to prioritise effectively
  • Explanation of any gaps in career history within the last 5 years

Nice to have

  • Experience within children's or young people's services

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Contact Details:

The Methodist Church in Britain Recruitment Team