Concierge (Weekend) in Stoke-on-Trent

Concierge (Weekend) in Stoke-on-Trent

Stoke-on-Trent Full-Time On-site
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This Concierge post sits within Adullam Homes Housing Association and covers its supported accommodation services. The role is a point of contact for housing-related support and a site presence outside core hours, handling incidents and emergencies while keeping the building and its residents safe. It is a weekend role of 26 hours a week, with out-of-hours safeguarding and health and safety duties. Applicants must already be authorised to work in the UK, as no visa sponsorship is offered.

What the job involves

  • Act as point of contact for housing-related support outside core hours
  • Manage incidents and emergencies during unsociable hours
  • Maintain a site presence out of hours in supported accommodation
  • Ensure the safety and security of the building and of tenants, residents and service users
  • Safeguard service users out of hours, following the escalation of concern process
  • Report concerns to relevant agencies
  • Record information on systems and in staff communication books
  • Maintain health and safety of the property out of hours, reporting building safety concerns and repairs under policy
  • Contribute to the Association's values, culture and ethos

What’s required

Skills & knowledge

  • Awareness of the escalation of concern process

Checks & eligibility

  • Enhanced DBS check
  • Right to work in the UK, as no visa sponsorship is offered
  • Scrutiny of employment history and satisfactory pre-employment checks
  • Robust references

What’s offered

  • 25 days annual leave plus bank holidays, with 2 extra days for full attendance (prorated for part-time)
  • Group Personal Pension Plan
  • Life assurance of 4 times basic annual salary from the start of employment
  • Training and career advancement
  • Multidimensional wellbeing programmes and family-friendly policies
  • Discounted goods and services
  • Access to Medicash
  • Access to Blue Light Card

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Contact Details:

The Methodist Church in Britain Recruitment Team