STEPS Administrator

STEPS Administrator

Full-Time On-site
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This permanent administration post sits in the Specialist Teaching and Educational Psychology Service (STEPS) at Gloucestershire County Council. The post-holder supports the service's administration functions, including communications with schools, settings and parent carers, working to the Business Administration Lead. The role involves working across several sites in the county, and is open to job share on 37 hours a week. The council cannot sponsor this role, so candidates need a right to work covering at least six months' employment.

What the job involves

  • Provide a range of administration support functions to the STEPS service
  • Handle communications with schools, settings and parent carers
  • Work under the direction of the Business Administration Lead
  • Work across the various sites in the county

What’s required

Experience

  • Proven customer service experience
  • Experience as an administrator
  • Experience of working with and across organisations

Skills & knowledge

  • Strong communication and organisational skills
  • Strong ICT skills
  • Team working

Checks & eligibility

  • DBS check
  • Right to work covering at least 6 months' employment
  • Fluent spoken English (customer-facing role)

Nice to have

  • Experience of working in education
  • Experience of systems such as Capita and Liquid Logic
  • Understanding of special educational needs and disabilities (SEND)

What’s offered

  • Training and development opportunities
  • Flexible working opportunities
  • Progression opportunities within the service structure
  • Annual leave of 25.5 days rising to 30.5 after 5 years, plus bank holidays
  • Local Government Pension Scheme
  • Opportunity to purchase additional leave
  • Employee Benefits Programme
  • Links to employee networks, including Prism (LGBT+) Network and Young Employees Network

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Contact Details:

The Methodist Church in Britain Recruitment Team