This fixed-term Housing Officer post sits in Karbon Homes' Area 5 Housing Team, which covers general needs housing around Consett. The work centres on customer visits, low-level anti-social behaviour cases, estate inspections and void management, including allocating and letting homes. Much of it is lone working in the community and in customers' homes, with regular travel and agile working across a 37-hour week. A full UK driving licence and access to a vehicle for work are essential.
What the job involves
- Carry out customer visits
- Manage low-level anti-social behaviour cases
- Carry out estate inspections
- Oversee void management, including allocating and letting homes
What’s required
Experience
- Suitable relevant experience
Skills & knowledge
- Excellent communication skills
- Ability to plan and prioritise own workload to targets and tight deadlines
- Ability to work on own initiative, including lone working
- Ability to work as part of a team
Checks & eligibility
- Full UK driving licence
- Access to a vehicle for work purposes
- Basic DBS check
Nice to have
- Previous experience in a social housing environment
- Knowledge of housing legislation
- Knowledge of welfare reform changes
What’s offered
- 26 days annual leave, rising to 31 after 3 years
- Birthday leave
- Occupational pension
- Health cash plan
- Flexible benefits pot
- Funding for qualifications, conferences and learning events
- Karbon car payment of £2,405 per annum
- Agile working
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Contact Details:
The Methodist Church in Britain Recruitment Team
