Karbon Homes is recruiting a Housing Assistant for its Area 5 Housing Team on a fixed-term basis running to August 2027. The post handles administration for the team, including records, invoice payments and general customer queries, alongside garage site allocations and furniture service enquiries. What sets it apart is lone working in the community and in tenants' homes, with regular travel, a car payment and agile working on a 37-hour week. A full UK driving licence and access to a vehicle are essential.
What the job involves
- Provide administrative support to the team, including maintaining records and mail merges
- Process invoice payments and manage invoice queries
- Deal with general customer enquiries
- Allocate, sign up and monitor garage sites
- Handle enquiries about the furniture service
- Support colleagues with home visits
- Support scheme and estate inspections
- Support anti-social behaviour cases
- Take part in community events
Skills & knowledge
- Excellent communication skills
- Ability to plan and prioritise own workload to targets and tight deadlines
- Ability to work on own initiative, including lone working
Checks & eligibility
- Full UK driving licence
- Access to a vehicle for work purposes
- Basic DBS check
Nice to have
- Previous knowledge and experience within a social housing environment
- Knowledge of housing legislation
- Knowledge of welfare reform changes
What’s offered
- 26 days annual leave, rising to 31 after 3 years
- Birthday leave
- Occupational pension
- Health cash plan
- Flexible benefits pot
- Access to funding for qualifications, conferences and learning events
- Car payment of £2,405 per annum
- Agile working
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Contact Details:
The Methodist Church in Britain Recruitment Team
