A six-month ward clerk post in the Day Treatment Unit at Stamford Hospital, run by North West Anglia NHS Foundation Trust. The work centres on admitting patients through the Trust's IT systems, preparing records and patient packs, and handling telephone and face-to-face enquiries. The unit has three procedure rooms with pre- and post-operative areas, and the role supports qualified clinical staff. Colleagues at risk through the Trust's redeployment process are given priority.
What the job involves
- Admit patients to the unit on the Trust's IT systems, checking and amending their details
- Prepare, check and validate patient notes and referral letters for Day Treatment clinics and lists
- Contact GPs and GDPs about missing referrals and information
- Record and update patient data on the correct systems
- Prepare patient packs and care plans for admission, discharge and Day Treatment lists
- Keep information on Aqua correct in the absence of the Aqua administrator
- Organise patient notes and documentation for inpatient and outpatient lists
- Answer telephone and face-to-face enquiries, including from patients' relatives
- Maintain communication links with other departments
- Liaise with colleagues, encourage a team approach and attend department staff meetings
- Carry out other clerical tasks to keep administrative systems meeting departmental needs
- Carry out other duties set by the Team Manager
Qualifications
- Literate and numerate
Experience
- Customer care experience
Skills & knowledge
- Excellent communication skills
- IT skills
- Understanding of and commitment to confidentiality
- Ability to plan and prioritise own workload
Other
- Keen to learn
- Good team player
- Flexible approach to work
Nice to have
- Some experience of medical terminology
- Knowledge of the Data Protection Act
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Contact Details:
The Methodist Church in Britain Recruitment Team
