This Team Secretary post supports the Urgent Care service at St Anne's Centre, covering the Mental Health Liaison Team and The Haven. The work centres on administration for the medical team: keeping electronic patient records current, drafting letters, referrals and reports, and handling referral intake and enquiries. It is a part-time, on-site role of 27 hours over four days, with no remote working, and it includes reception cover on a rota. Candidates need prior admin experience and knowledge of the NHS.
What the job involves
- Keep patient information checked, accurate and up to date on the electronic patient record
- Process referrals into the team and share them with appropriate staff within required timeframes
- Prepare required paperwork in a timely manner and share it with GPs and others as requested
- Draft letters, referrals and reports for the medical team
- Act as the medical team's point of contact for general enquiries
- Liaise with professionals inside and outside the Trust
- Place orders for the team as requested
- Cover absences and work needs of admin colleagues, including reception on a rota
- Support the multidisciplinary team to provide patient-centred care
- Maintain confidentiality at all times
- Upload information to patient records
Qualifications
- Good level of education
Experience
- Experience in an administrative role
Skills & knowledge
- Knowledge of the NHS gained in a previous role
- Experience of using IT systems
- Good communication skills
Nice to have
- Audio typing
- Minute taking
- Willingness to learn and develop in the role
What’s offered
- Ongoing training and development opportunities
- Regular supervision with a senior admin team member
- Regular wellbeing check-ins with the team
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Contact Details:
The Methodist Church in Britain Recruitment Team