St Albans City and District Council is creating a new specialist tenancy sustainment advisor post on a 20-month fixed-term contract, supporting people who were rough sleeping or at risk of it to keep their homes. The role manages a varied caseload, helping people overcome barriers to stability and build the skills to live independently. Hybrid working is possible on this full-time, 37-hour post. Applicants need NVQ level 4 or 5 education, relevant housing or support experience and a Basic DBS check.
What the job involves
- Provide specialist tenancy sustainment and housing-related support to people who have moved into permanent accommodation
- Manage a varied caseload of people who have been rough sleeping or at risk of rough sleeping, helping them sustain settled tenancies
- Help clients access and sustain suitable accommodation
- Help clients overcome barriers to housing stability
- Build clients' skills and confidence to live independently
- Work with a range of stakeholders so clients can access and engage with support services
What's required
Qualifications
- Education to NVQ level 4 or 5
Experience
- Demonstrable experience in housing, homelessness, support services or a related field
Skills & knowledge
- Working knowledge of relevant legislation, standards and core disciplines of the work area
- Excellent communication and interpersonal skills
- Ability to build positive relationships and trust with people from a wide range of backgrounds
- Ability to converse at ease with members of the public and give advice in accurate spoken English
- Good literacy
Checks & eligibility
- Basic DBS check
Nice to have
- Use of a range of Microsoft Office products
- Use of specific work software packages
What's offered
- 26.5 days annual leave plus bank holidays, increasing with service and pro-rated for part-time
- Local Government Pension Scheme
- Car allowance
- Flexible working options
- Staff parking permit
- Reimbursement of professional fees
- Comprehensive development and training
- Discounted sports and fitness memberships and an online discounts platform
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Contact Details:
The Methodist Church in Britain Recruitment Team