Specialist Tenancy Sustainment Advisor

Specialist Tenancy Sustainment Advisor

Full-Time On-site
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St Albans City and District Council is creating a new specialist tenancy sustainment advisor post on a 20-month fixed-term contract, supporting people who were rough sleeping or at risk of it to keep their homes. The role manages a varied caseload, helping people overcome barriers to stability and build the skills to live independently. Hybrid working is possible on this full-time, 37-hour post. Applicants need NVQ level 4 or 5 education, relevant housing or support experience and a Basic DBS check.

What the job involves

  • Provide specialist tenancy sustainment and housing-related support to people who have moved into permanent accommodation
  • Manage a varied caseload of people who have been rough sleeping or at risk of rough sleeping, helping them sustain settled tenancies
  • Help clients access and sustain suitable accommodation
  • Help clients overcome barriers to housing stability
  • Build clients' skills and confidence to live independently
  • Work with a range of stakeholders so clients can access and engage with support services

What's required

Qualifications

  • Education to NVQ level 4 or 5

Experience

  • Demonstrable experience in housing, homelessness, support services or a related field

Skills & knowledge

  • Working knowledge of relevant legislation, standards and core disciplines of the work area
  • Excellent communication and interpersonal skills
  • Ability to build positive relationships and trust with people from a wide range of backgrounds
  • Ability to converse at ease with members of the public and give advice in accurate spoken English
  • Good literacy

Checks & eligibility

  • Basic DBS check

Nice to have

  • Use of a range of Microsoft Office products
  • Use of specific work software packages

What's offered

  • 26.5 days annual leave plus bank holidays, increasing with service and pro-rated for part-time
  • Local Government Pension Scheme
  • Car allowance
  • Flexible working options
  • Staff parking permit
  • Reimbursement of professional fees
  • Comprehensive development and training
  • Discounted sports and fitness memberships and an online discounts platform

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Contact Details:

The Methodist Church in Britain Recruitment Team