Social Prescribing Link Worker

This Social Prescribing Link Worker post sits within the multidisciplinary team of WIN PCN, run by Wyre Integrated Network Limited, and works with member GP practices. The work centres on patients whose health is affected by loneliness, low confidence, money or housing problems, using personalised conversations to link them with local groups and services. The postholder manages a caseload of GP and clinician referrals and works flexibly across the network area. A full UK driving licence is essential.

What the job involves

• Support patients to set and achieve goals that improve health, wellbeing and independence, and to take an active role in managing their own care
• Hold person-centred conversations to understand what matters to each patient and the challenges they face
• Connect patients with local community groups, activities, statutory services and voluntary organisations
• Support patients affected by loneliness, isolation, low confidence, financial or housing concerns, bereavement and other social factors
• Manage and prioritise a caseload of referrals from GP practices and other healthcare professionals
• Co‑produce simple, achievable wellbeing plans with patients
• Build and maintain relationships with community organisations and keep a working knowledge of local services
• Work collaboratively with GPs, Care Coordinators, Pharmacists, Pharmacy Technicians, Paramedics, Physiotherapists and other professionals
• Maintain accurate, up‑to‑date records on clinical and reporting systems
• Contribute to monitoring, evaluation and outcome data collection for the service
• Take part in MDT meetings, team meetings, training and service development
• Adhere to policies on safeguarding, confidentiality, information governance, equality and diversity, and health and safety

Qualifications

• GCSE Grade C/4 or above (or equivalent) in English and Maths
• Evidence of ongoing personal and professional development

Experience

• Working directly with individuals in health, social care, community, wellbeing or voluntary sector settings
• Providing person‑centred support to people facing social, emotional or practical challenges
• Building effective relationships with individuals and partner organisations, and working within a multidisciplinary team
• Working independently and managing a workload

Skills & knowledge

• Understanding of the social determinants of health and wellbeing
• Knowledge of safeguarding principles and confidentiality requirements
• Excellent communication, listening and interpersonal skills, with the ability to build rapport and trust
• Ability to motivate and empower people to make positive changes
• Strong organisation, time management and caseload prioritisation
• Competent IT skills, including Microsoft Office and electronic record systems

Checks & eligibility

• Full UK driving licence

Other

• Compassionate, approachable, non‑judgemental and motivated
• Ability to work flexibly and adapt to changing service needs
• Commitment to equality, diversity and inclusion, improving patient outcomes and reducing health inequalities

Nice to have

• Knowledge of local community groups, services and support networks
• Understanding of the role of Primary Care Networks and multidisciplinary working
• Knowledge of behaviour change techniques and personalised care approaches
• Experience of working within Primary Care, General Practice or the NHS
• Experience within a Social Prescribing role
• Experience of supporting vulnerable adults and reducing health inequalities
• Experience of partnership working across health, social care and voluntary services
• Relevant qualification in Health & Social Care, Community Development, Counselling, Psychology, Public Health or a related field, or a Social Prescribing Link Worker qualification or willingness to train

What’s offered

• Part of a successful and supportive integrated team
• Wrap‑around professional and educational support
• Underpinning support from the wider clinical, training and leadership teams
• Opportunity to develop a system‑wide perspective
• Access to ongoing professional development and training opportunities
• NHS Pension Scheme
• Generous annual leave entitlementFlexible and collaborative working environment

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