Skills and Job Broker

The Skills and Job Broker works within Harrow Council, helping residents move into jobs, training or apprenticeships. The core of the work is advising residents on career pathways, then linking them with local employers who have vacancies. The post, on 37 hours, carries a caseload of clients with varied abilities and runs employment workshops. Fit depends on working knowledge of the London labour market and Harrow's economy.

What the job involves

• Provide tailored careers and vocational advice and guidance to residents
• Assess individual needs and identify pathways into employment, education or training
• Signpost residents to functional skills and IT training where required
• Offer ongoing practical employment support to improve job readiness
• Lead a responsive job brokerage service connecting workless residents with employment and apprenticeships
• Build and maintain partnerships with local businesses to identify vacancies and promote inclusive recruitment
• Manage a caseload of clients with varied abilities into work and training
• Engage proactively with residents facing barriers to employment and provide tailored interventions
• Lead employment-related workshops and adapt content to the needs of the client group
• Keep up to date with the London labour market and Harrow's economy
• Work to targets, reporting timetables and contract requirements, keeping accurate records
• Work with training providers and internal services

Experience

• Interpersonal skills demonstrated in a busy workplace
• Using Microsoft Word, Excel and PowerPoint in a pressured environment

Skills & knowledge

• Managing a caseload of clients with varied abilities into work and training
• Communicating with businesses in person, by phone and online to support recruitment
• Leading employment-related workshops and adapting content to client needs
• Up-to-date knowledge of the London labour market and Harrow's economy
• Working to Matrix information, advice and guidance quality standards, and undertaking training where required
• Working to targets, reporting timetables and contract requirements, with accurate record keeping

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