Site Capacity Manager

Two site capacity managers will join the Hospital 24/7 team, which runs bed management and patient flow across the Trust's hospitals. Duties centre on managing capacity, applying the escalation policy and deploying staff, with clinical leadership as the senior nurse on site out of hours. Shifts run 12 hours across days, nights, weekends and bank holidays. Applicants need an acute nursing background, including two years at band 6, and a degree.

What the job involves

• Lead site capacity management and Hospital 24/7 coordination, optimising resources and bed usage across the Trust
• Apply and manage the Trust escalation policy and its escalation levels
• Allocate and deploy staff resources fairly and safely across the Trust
• Act as the most senior nurse on site out of hours, giving clinical advice and working with clinical practitioners
• Place patients in the most appropriate bed, monitor DIGIT and manage emergency and elective flow
• Triage GP calls and negotiate admissions or alternative care with stakeholders and community teams
• Chair routine site management and handover meetings, and send the morning broadcast by 9am
• Support flow performance targets, including the 4-hour A&E, 18-week, cancer and ambulance turnaround targets
• Keep the outlier list accurate and ensure extra capacity areas have appropriate transfers, early discharge planning and a Trust staff member
• Update EMS at least twice daily and communicate the Trust alert status to the Arden Cluster
• Take part in major incident procedures and business continuity planning with the Emergency Planning Officer
• Produce high-level reports, review critical incidents and contribute to policy and practice changes

What’s required

Qualifications

• Degree in a relevant subject
• Evidence of relevant post-registration education and development
• Teaching and assessing qualification
• ALERT or equivalent, and ALS provider or willing to undertake

Registration & licences

• First level Registered General Nurse

Experience

• Minimum of 5 years acute clinical experience
• Minimum of 2 years at band 6 in an acute area
• Experience in site management and hospital coordination
• Experience of multidisciplinary and multi-professional collaborative working

Skills & knowledge

• Understanding of the drivers and constraints of patient flow
• Leadership, influencing change, motivating others, mediation, negotiation and conflict resolution
• Sound clinical judgement and full health assessment, or willingness to train in procedures such as cannulation, ECG, ABG and NG insertion
• Strategic thinking, planning, organisation and time management
• Confident communication at all levels and producing high-level reports
• Knowledge of evidence-based practice and audit methods

Other

• Able to work days, nights, weekends and bank holidays on 12-hour shifts, changing at short notice

Nice to have

• Management qualification