Julia's House is recruiting a Shop Manager to run its Broadstone Store, a charity shop. The role centres on driving sales and profit through a team of staff and volunteers, with day-to-day running of the shop and a strong focus on customer service. The working pattern is 30 hours over four days between Monday and Saturday, and the post needs a full driving licence and use of a vehicle for business. Retail experience is essential; charity experience is not.
What the job involves
- Lead a team of staff and volunteers to maximise shop sales and profits
- Lead and manage the day-to-day shop operation
- Exceed customer expectations
- Engage and motivate staff and volunteers effectively
- Maintain a productive and well-presented shop
- Provide leadership across all aspects of team management
What’s required
Experience
- Sound retail experience and knowledge
Skills & knowledge
- Excellent people management skills
- Awareness of Health & Safety compliance
- Planning, organising and communicating effectively
- Sound judgement
- Working under pressure
Checks & eligibility
- Full driving licence and use of a vehicle for business purposes
Other
- Flexibility
Nice to have
- Charity retail experience
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Contact Details:
The Methodist Church in Britain Recruitment Team