Tolsey Surgery, a dispensing GP practice in the Cotswold village of Sherston, is seeking a practice manager to replace its current manager, who is relocating. The post oversees day-to-day running of the practice, covering HR, budgeting and forecasting, staff leadership and liaison with GPs and the primary care network. The practice serves 3,300 rural patients, is a teaching and training site, and is helping plan a new surgery for the village. Candidates need strong leadership and organisational skills and a background in healthcare, HR or financial management.
What the job involves
- Manage day-to-day operations of the practice, ensuring efficiency and high-quality service delivery
- Develop and maintain operational policies and procedures that support productivity and compliance with CQC, NHS and industry regulations
- Drive change management initiatives to improve practice performance and patient care
- Lead staff, fostering a positive environment, and help organise rotas and staff leave
- Oversee HR functions including recruitment, training, performance evaluations and employee relations
- Implement financial management, including budgeting, cash flow forecasting, expense tracking and financial reporting
- Ensure compliance with financial regulations and timely submission of financial records, accounts, pensions and staff benefits
- Coordinate with partners, GPs, nursing and other staff to support patient care and satisfaction, and ensure clear internal communication
- Organise regular practice, clinical, financial and training meetings
- Manage inventory control for medical supplies and equipment
- Liaise with IT to ensure the smooth running of the practice
- Address premises and facilities issues promptly to keep them to a good and clean standard
What’s required
Experience
- Background in human resources, financial management and healthcare services
Skills & knowledge
- Strong interpersonal and communication skills to work with staff and patients
- Strong leadership and strategic planning skills to lead a diverse team
- Exceptional organisational skills and attention to detail managing multiple tasks
Other
- Passion for excellent patient care and commitment to an outstanding service in a GP surgery environment
Nice to have
- Degree-level education in healthcare or business
- Proven experience in financial management, including budgeting and forecasting
- Strong knowledge of human resources practices and financial management principles
What’s offered
- NHS pension plan
- Generous holiday entitlement
- Flexible working hours
- Free parking
- Opportunities for professional development and career progression
- Happy, supportive and dynamic work environment
- Involvement in building a new health facility for the local population
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Contact Details:
The Methodist Church in Britain Recruitment Team
