Operations Manager post leading Parking Enforcement within Sheffield City Council's Parking Services, reporting to the Parking Services Manager. The role oversees a large frontline team delivering enforcement seven days a week, including evenings, while improving day-to-day performance and driving service change. It is a full-time post in one of England's largest local authority parking operations, which is expanding its evening enforcement team. Fit depends on a track record of managing frontline teams in a fast-paced operational setting.
What the job involves
- Lead the Parking Enforcement frontline team across seven days a week, including evenings
- Maintain high standards of day-to-day service delivery
- Drive improvement and change to meet the city's evolving needs
- Develop and motivate frontline teams
- Manage performance and deliver reliable services
- Work with fellow Operations Managers to improve and evolve the whole service
- Develop integrated ways of working and secure value for money
- Turn insight into practical solutions
- Build productive relationships with councillors, senior leaders, national agencies, stakeholders, businesses and partners
- Expand the evening enforcement team following the service review
- Create an inclusive environment in which colleagues can perform at their best
- Deliver key priorities for Sheffield through strategic and operational leadership
What’s required
Experience
- Experience as a people manager
- Track record of developing and motivating frontline teams
- Track record of managing performance and delivering reliable services in a fast-paced operational environment
Skills & knowledge
- Strategic thinking balanced with a strong focus on delivery
- Operational judgement and sound decision-making
- Clear communication
- Emotional intelligence
- Influencing skills to work with partners and senior stakeholders
Checks & eligibility
- Relevant safeguarding checks
Other
- Confident, collaborative and inclusive leadership
- Openness and integrity in leadership
Nice to have
- Experience of working in parking or a related enforcement service
What’s offered
- Generous holiday entitlement
- Flexible working options, including reduced hours, part-time working or job share
- Support for staff with unpaid caring responsibilities to work flexibly
- Starting salary at the bottom of the grade, or at the point of minimum advantage if payslip evidence shows higher basic pay
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Contact Details:
The Methodist Church in Britain Recruitment Team
