This post sits in the Court and Procedure Team within the Income Management and Financial Inclusion Team, part of Housing and Neighbourhood Service. The core work is preparing and presenting rent arrears court cases, training colleagues, analysing data and improving procedures. The post supports tenants through welfare reform and cost-of-living pressures while protecting Housing Revenue Account income. Experience of legal processes is advantageous rather than essential.
What the job involves
- Prepare and present court cases to enforce the rent recovery policy under the Civil Procedure Rules
- Review and develop procedures to support new ways of working
- Contribute to early-intervention and resident-support measures
- Develop training materials and deliver rent policy and procedure training to colleagues
- Collate and analyse information from varied sources, producing reports and feedback for the management team
- Work independently and as part of a small team towards the wider service's objectives
Experience
- Building positive relationships with partners and working collaboratively to deliver improvements
Skills & knowledge
- Working effectively under pressure, solving problems and communicating confidently with internal and external customers
- Planning and organisation, managing competing priorities and meeting key deadlines
- Confidence to update training materials and deliver engaging training to colleagues and partners
- Attention to detail, analysing data, identifying trends and spotting opportunities for improvement
Checks & eligibility
- Relevant safeguarding checks
Nice to have
- Experience or knowledge of legal processes involved in preparing and presenting cases
What’s offered
- Generous holiday entitlement
- Full-time hours of 37 a week for 52 weeks of the year
- Flexible working options, including reduced hours, part time and job share
- Starting salary at the bottom of the grade, or at the point of minimum advantage with payslip evidence
- Guaranteed Interview scheme for disabled applicants, care leavers and armed forces veterans who meet the essential criteria
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Contact Details:
The Methodist Church in Britain Recruitment Team
