This Service Manager post runs the general management of Lewisham's children and young people's mental health service (CAMHS) from the Kaleidoscope centre. The holder oversees performance, workforce, quality and budgets, and leads a management team of senior clinicians through the service's modernisation under national and local plans. The role combines operational management with hands-on service delivery and performance duties, and requires one late evening or weekend day a week. Fit depends on significant senior experience of running clinical services.
What the job involves
- General management of the day-to-day operational running of Lewisham CAMHS
- Lead a management team of senior clinicians through the modernisation programme, in line with NHS national plans and local delivery plans
- Ensure the service meets national and local performance targets, and collate and analyse activity data against service objectives
- Manage the service budget, monitor spending and cost pressures, and deliver cost improvement programmes
- Prepare the annual financial plan with the Deputy Director and finance managers, and report financial matters to ICB commissioners
- Lead strategic service planning, business plans, annual reports and funding proposals, and negotiate service level agreements with commissioners
- Work with partner agencies, including the ICB, other trusts, education, social services, acute hospitals and the voluntary sector, on joint work and service development such as child and adolescent hubs
- Manage people: recruitment, appraisal and supervision, workforce development, HR procedures, sickness, and disciplinary and grievance matters
- Oversee health and safety, risk management and the complaints process, including child protection investigations
- Develop clinical governance and monitor standards of practice, manage clinical risk in line with Trust policy, and carry out clinical work with own patients
- Keep staff, service users, carers and stakeholders informed and involved, and produce reports for planning and partnership working
- Represent the Directorate at internal and external meetings and maintain knowledge of health and social care legislation
Experience
- Planning and implementing service development and change in a clinical or care setting, including management-level interagency work
- Senior operational management of clinical teams in health or social care services
Skills & knowledge
- Highly developed communication with all levels of an organisation on complex, contentious issues
- Leadership to motivate people and manage change through service structures
- Prioritising work against multiple internal and external deadlines
- Skills in performance, financial and HR management
- Clear written and verbal communication adapted to the audience
- Knowledge of NHS and social care legislation and guidance on children, and of partnership working
Other
- Commitment to equality principles in practice in CAMHS
- Ability to achieve diversity, equal opportunity, fair access and service user empowerment
- Ability to identify and use clinical governance mechanisms
- Ability to work effectively within a multi-disciplinary team
Nice to have
- Experience of health services research, evaluation, audit and dissemination through teaching, training and publication
What's offered
- Pay, pensions and leave package depending on role and length of service
- Flexible working, including part-time and job sharing
- Career development through mentoring, coaching and talent programmes
- Car lease deals
- Key-worker housing on selected sites
- NHS discounts of up to 10% on well-known retail brands
- Counselling services and well-being events
- Cycle to work, season ticket loan, childcare vouchers, staff restaurants and long service awards
#J-18808-Ljbffr
Contact Details:
The Methodist Church in Britain Recruitment Team
