Senior Service Desk Lead | ITIL & On-Call Coach

Senior Service Desk Lead | ITIL & On-Call Coach

Full-Time On-site
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Moorfields Eye Hospital NHS Foundation Trust is seeking a senior IT Operations professional to lead and develop a busy service desk across trust sites. You will monitor calls, support analysts, own the service desk script and coach the team, deputising for the Service Desk Manager.

The role is site-based on a Monday–Friday rota from 8am to 6pm with on‑call duties. Entry requires a degree or equivalent experience and ITIL or an equivalent qualification.

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Contact Details:

The Methodist Church in Britain Recruitment Team