The Electoral Commission's Digital Communications team is recruiting a senior content designer to make the website's content clearer and easier to use. The work centres on redesigning content and user journeys for a website improvement project, using research, analytics and user needs, and setting content standards and governance. The post sits beside the Commission's in-house digital service team building its postcode lookup service, which is used by over 40 million people.
What the job involves
- Lead the design, testing and iteration of high-quality website content
- Redesign content and user journeys, restructuring them using evidence, user needs and data
- Use analytics, research and user insight to guide content decisions
- Design accessible, inclusive content that lets everyone take part in democracy
- Work with the content team, subject-matter experts and external partners to modernise how content is created, managed and governed
- Help establish content standards, patterns and governance for the website
- Collaborate with teams across the Commission to make complex information easier to understand
- Mentor colleagues and champion user-centred content design across the organisation
Experience
- Delivering user-centred content for large, public-facing websites
- Working with complex information and multiple audiences
Skills & knowledge
- Strong content design skills
- Confident using data, analytics, research and user feedback to inform decisions
- Managing stakeholder relationships and influencing decisions
- Explaining design thinking clearly
What’s offered
- £312 tax-free annual working from home allowance
- Civil Service Pension Scheme with 28.97% employer contribution
- 28 rising to 30 days annual leave plus bank holidays
- Flexible working and hybrid model
- Study support for professional qualifications
- Ongoing learning and development opportunities
- Ride2Work and eye care vouchers
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Contact Details:
The Methodist Church in Britain Recruitment Team
