A General Medical Administrator post at Ashfields Primary Care Centre, a large GP practice, covering the Reception and Medical Secretary Team. The work centres on secretarial tasks: processing e-Referral Service referrals, completing insurance reports and subject access requests, and typing dictated clinical correspondence. The post is part-time, 18 hours a week over Wednesday and Thursday, in a teaching practice serving around 28,500 patients. Experience of the general public and administrative work, plus GCSE English and maths at grade C, decide fit.
What the job involves
- Process and send referrals via the NHS e-Referral Service, with clinical information included, and monitor and follow up their progress
- Type and send referral letters to secondary and community services
- Complete medical reports for insurance companies in line with legal and practice protocols
- Process subject access requests under GDPR, redacting third-party and non-relevant information
- Assist with PIP forms, DVLA forms and firearms certificates
- Liaise with secondary care on patient referrals and appointments
- Work with GPs, nurses, consultants and other healthcare professionals on patient care and documentation
- Act as point of contact for external providers and respond to administrative queries
- Manage incoming and outgoing correspondence
- Maintain patient records and update clinical systems
- Type clinical correspondence from digital dictation, prioritising urgent dictations
- Handle all information confidentially and ensure compliance with data protection, clinical governance and practice policies
What's required
Qualifications
- Educated to GCSE level or equivalent
- GCSE mathematics and English at grade C or above, or equivalent
Experience
- Experience of working with the general public
- Experience of administrative duties
Skills & knowledge
- Excellent written and oral communication
- Strong IT skills in Word, Outlook and Excel, and the ability to learn new software
- Working as part of a team and autonomously
- Following policy and procedure
- Problem solving and using initiative
Nice to have
- Experience of working within a healthcare setting
- AMSPAR Receptionists qualification
- EMIS Web awareness
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Contact Details:
The Methodist Church in Britain Recruitment Team
